adamrayburn.com
Adam Rayburn
adam(at)adamrayburn(dot)com
832.496.3608
Operations Support
Analyst at BP America
September 2007 to Present
• Performed 2nd and 3rd level End User and Application support for North American Gas and Power trading operations by following ITIL guidelines.
•
Acted as the interface to various third party suppliers
providing market data feeds and other trader desktop applications.
•
Functioned as in house technologist with regard to Active
Directory, Exchange, Networking, and Mobile Devices.
•
Reduced compliance incidents 90% by designing and
implementing a process to collect IM recording data and produce audit reports.
•
Supported trading operations during a DR event by building
a temporary trade floor location that resulted in exponentially higher trading
income due to a hurricane.
Network Administrator at Pointsmith
May 2006 to September 2007
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Performed
Server/Network Administration as well as End User Support for a Point of Sale
Marketing Firm.
•
Managed
Active Directory, Exchange, SQL, Citrix, VMware, SharePoint, Web Servers, SAN
Storage, Backups, Network, Firewall, and Telephony
•
Supported
End User applications such as Office, Adobe, Quark on
both Windows and Mac platforms.
•
Increased
performance and security of the internet and email communication by
implementing both a Barracuda Web Filter and Spam Filtering appliances.
•
Reduced
physical servers by 75% by implementing a blade server solution combined with
VMware slices to run 12 web servers.
Network Administrator at Complete Solutions
May 2005 to May 2006
• Performed Server/Network Administration as well as End User Support for an IT solutions and Outsourcing Firm.
• Managed Active Directory, Exchange, SQL, Virtual Server, SharePoint, Web Servers, Storage, Backups, Network, Firewall, and Telephony.
• Supported End User applications such as Office, Virtual PC, and Visual Studio in a Windows environment both onsite and in remote locations.
• Improved developer productivity by building a Microsoft Virtual Server development environment/test lab.
• Enhanced network security, reliability, and device management by migration of a Checkpoint Firewall to Cisco PIX and implementing VPN services.
Network Administrator at Sanders Morris Harris
February 2001 to March 2005
• Performed Server/Network Administration as well as End User Support for an Investment Banking and Trading Firm.
• Managed Active Directory, Exchange, SQL, Blackberry, Web Servers, SAN Storage, Backups, Network, Firewall, Licensing, and Telephony.
• Supported end user applications such as Office, Market Data, and Back Office on a Windows platform.
• Improved backup management by implementing a backup solution to replicate data from remote offices to a central office.
• Successful migration of a 30 person trading operation via acquisition into a new office building over a weekend with zero downtime.